guided Discovery

guided discovery

We’ve developed a suite of guided discovery services focused on common business scenarios, including yours.

Utilizing AI tools to drive better outcomes faster is something that we specialize in.

Guided discovery is an amplification process to methods of design thinking processes, leveraging what AI enables, to explore even more ideas to better refine them into valuable, actionable outcomes.

a retro 1970s office with too many computers

What can Guided Discovery Do?

Leverage AI for specific uses to deliver innovation.

Product Refinement


Multi-disciplinary teams can get stuck on details and grapple with trade-offs. We can help you harness AI to address specifics and pressure test multiple scenarios.

Portfolio Exploration


Identifying whether or not Services and Products have potential in different contexts is a challenge. We can simultaneously validate or invalidate multiple hypotheses using AI.

Concept Generation


Guided Discovery can significantly increase the number, variety, and viability of impactful ideas for your business and empower your team to produce more outcomes.


  • Which concept should we to take to market

  • Will delight or bore buyers

  • Who would spend more for this feature

  • How much should we personalize

  • Can we update support materials better

  • Is automated testing of content accurate

  • How much money do I save with AI content

  • Is the brand elastic enough for new audiences

  • What would happen if we created a sub-brand

  • How can we improve campaign performance


Marketing


  • What org changes will result in the highest ROI

  • What tools can I use to automate communications

  • How can I drive change without regrettable losses

  • Can I use AI to identify, manage, and mitigate risk

  • What would happen if I needed to course-correct

change management

Questions that we can answer together

Product Development

Product Development

Experiences that scale don’t come easy. We understand the importance of tradeoffs; Somehow both ‘Perfect is the Enemy of Done’ and ‘Don’t Ship Shit’ are valid statements. Delivering something of value requires clarity of purpose, objective KPIs, and the ability to forecast ROI.

AI can deliver targeted value within the context of Product Development. The challenge is that anything worth doing has to provide ongoing, sustainable returns.

Guided Discovery sessions are architected for applied learning. We can do something FOR you, and we have service offerings for that, but we find it’s better to do something WITH you. Doing so has a more lasting impact and is worth the investment.

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Marketing

Marketing modus operandi is to apply rules-based automation to streamline operations. The modern marketer needs more than campaign management and outreach to succeed. We are here to help.

Marketing cannot overcome weak or uneven Product Experiences. The best Product Experiences won’t reach (or convert) buyers without effective Marketing. AI can bring the areas of the business closer together.

Guided Discovery sessions can align stakeholders, prioritize goals, and drive testable outcomes. You tell us what you seek to achieve, and we will work with your team to get it done.

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Change management

Every organization treats change differently. Some are so reluctant to change that it results in churn. Others change so often that knowing who to build trust with or invest in is difficult. New technologies require us to change how we accomplish the goals that we are measured on.

You likely know you need to do things differently but may not be sure how to approach the transition with non-regrettable losses—for both staff and clients. Run a Guided Discovery with us to iterate and refine your approach while ensuring the highest ROI.

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Offering Pivot

Do you ever feel like it’s time to examine different verticals, use cases, practical applications of technology, and/or interaction paradigms?

We have been there, done that, and lived to tell about it. We know what it takes to take action on a hunch that either a) has unexpected potential or b) would have been a huge blunder. Oh, and c) could have cost us our job, reputation, etc.

Identifying the next best step requires fortitude and faith. We can help by running a Guided Discovery with your team to assess the risk, reward, and cost of doing nothing at all.

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We are different by….

You won’t see blank templates with our last client’s logo on them. No two engagements are the same, and we take the time to craft our approach to make informed decisions. Informed decisions drive outcomes that matter.

the way we use data

Access to sample customer data or multiple instrumentation sources allows us to build a foundation of information to form intuition. Data enables us to create Virtual Personas that provide directional input.  

how we design Solutions

case studies

Our clients range from tier-one enterprises to stealth-mode start-ups. References and case studies are available upon request.